Vpn SLA

Cakmakli, Ihsan icakmakli at YKB.COM
Wed Aug 23 03:26:59 EDT 2000


Hi,

I am looking for info about international Vpn SLAs. Vpns from Technical
side and cost side are very good. Just setup the Vpn, and it works.
However, when you're dealing with help desk management and ISP side, you
see the side effects. Example: my manager asks the downtime, performance
and reliability of Vpn. I can not gurantee these criterias on the
International Vpns.

What do you suggest for these issues, when your ISP don't want to make SLA
about the Vpn and your Internet connection?

Regards.

Ihsan Cakmakli
Bilpa A.S.

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